As the first certified educational center in South-Eastern Serbia, the IT Center not only provides professional training for computer network administrators but also offers comprehensive services for designing, implementing, and maintaining computer network infrastructure.
Our task and goal is to bring the client’s complete infrastructure into optimal working mode. We offer regular on-site visits by engineers as well as ongoing remote monitoring of servers and network equipment. This dual approach allows us to resolve issues without disrupting your operations.
In cooperation with our clients, we assess their needs and requirements to plan the development of network and computer equipment, delivering modern services aimed at enhancing company productivity.
Our employees are certified system engineers trained to install and configure network equipment from the world’s most famous manufacturers: Cisco, Mikrotik, Juniper, Allied Telesis, HP, Dell…
We offer the following services to our clients:
DESIGN, CONFIGURATION AND MAINTENANCE
Active and passive network infrastructure
- Cabling
- Singlemode or multimode optics, media converters
- Equipment for rack cabinets
- L2 / L3 switches,
- Routers,
- Aggregation and distribution switches,
- Switches with optical and rj45 port,
- Wireless network equipment,
- Network Security Devices (Firewalls, Secure VPN Routers, VPN Firewalls)
Server infrastructure
- Server machines
- Server equipment
Client infrastructure
- PC computers
- Portable computers
- All in One computers
- Brandname computers
- Tablets
Server operating system
- Windows Server editions: Standard, Foundation, Essentials, Data Center
- Linux
Maintenance
The IT center has a team of experienced and qualified engineers ready to provide technical support and necessary interventions on your system efficiently and promptly. With our extensive knowledge, years of experience, and adequate resources, we offer the following services:
- System maintenance contract for a defined period of time and deadline
- 24/7 technical support
- Servicing and maintenance of the passive and active equipment beyond the warranty period.
- Remote monitoring and Ticketing system
Consulting
The IT Center provides professional consulting services, advice and support to users, in order to enhance business efficiency and ensure optimal use of existing or new telecommunications systems. Our consulting services include:
- Optimization of the system in terms of capital costs and investments
- Reduction of system maintenance costs
- Optimal or maximum utilization of resources and services on the implemented system
- Providing recommendations and advice on choosing the appropriate telecom services from providers.
- Training and education of existing and new users on effectively using telecom services and systems.
VIRTUALIZATION OF THE SERVER INFRASTRUCTURE
Cloud Services Office 365
- Access to documents from any computer or mobile device (phone, tablet)
- E-mail, calendar, contacts in one place
- Teamwork and the ability to edit one document simultaneously by multiple users
System for unified electronic mail
- Keeping your email in one place
- Sharing a calendar with multiple users
- Setting reminders for important events
- Accessing e-mails via mobile phone or any computer
Remote Desktop Server (RDS)
- Secure access to remote devices from any location over the Internet
Backup solutions
- Systems for saving backup copies of data from servers and workstations
Security solutions
- Statefull firewall inspections
- Inspections on the application layer
- IDS/IPS systems
- IPSec/SLA connections
- Simulation of attacks on computer systems (Pen test)
IMPLEMENTATION AND MAINTENANCE OF VOIP CENTRAL
We provide a complete turnkey service, from the design of the entire physical and logical infrastructure, through the implementation of the computer network, all the way to administrator training. By investing in network equipment, you ensure the stability, security, and availability of your business applications and services. Our IP telephony system integrates seamlessly with your contact center system, enhancing communication with clients through various channels: voice, email, chat, video, web, and social networks.